About The Practice
Priory Dental Centre is a friendly and modern 6 surgery dental practice situated in the very heart of Royal Leamington Spa. Set within a Grade ll listed building and operating as a dental practice for the last 40 years, Priory Dental Centre is also within close proximity of the award winning English Heritage site, Jephson Gardens.
With on the street car parking available in the surrounding area (2 hour limits may apply) and wheelchair access to the rear of the practice, Priory Dental Centre and its team of friendly and helpful staff does all it can to ensure patients have ease of access to making and attending appointments; this includes keeping the phone lines open during the lunch hour as well as operating email correspondence for patients convenience. We have a digital x-ray system to aid diagnostics and the facilities for numerous treatments for both NHS and Private dentistry. We operate with patients best interests always at heart and go above and beyond to ensure visits to our practice are as pleasant as they possibly can be.
Practice Facilities And Opening Times
On street car parking available - 2 hours free in allocated areas.
Rear disabled access with ramp.
Downstairs surgeries available.
| Monday | 8:30-13:00 | 14:00-17:00 |
| Tuesday | 8:30-13:00 | 14:00-17:00 |
| Wednesday | 8:30-13:00 | 14:00-17:00 |
| Thursday | 8:30-13:00 | 14:00-19:00 |
| Friday | 8:30-13:00 | 13:30-16:30 |
Booking And Methods of Payment
To book or cancel an appointment please telephone us on 01926 312204
For same day emergency appointment please ring as early as possible on the day.
Please can you give at least 24 hours notice of cancellation of any appointments or a charge may apply.
At the Priory Dental Centre we accept the following methods of payment:
- Cash
- Cheque- with cheque guarantee card
- Debit/credit card- we do not accept American express
We expect payment on the day the treatment is received unless discussed with your dentist before hand.
Complaints Procedure
At the Priory Dental Centre we strive to provide the best standard of patient care at all times. We will do all we can to bring the matter to a speedy conclusion that is acceptable to all persons concerned and we will endeavour to learn so that we can improve the treatment we offer in the future.
Stage 1
We will try to resolve the matter either in person or on the telephone. In the first instance the complaint will be dealt with by Dr A Saghir/ Dr J Sidhu.
It may be necessary to book a convenient time, which should be done through our main reception desk.
Stage 2
If you do not wish to handle the matter verbally, or a satisfactory conclusion could not be reached, you should write to Dr Saghir/Dr Sidhu. It would be helpful if you could give a clear explanation of the nature of your complaint and how you would ideally like to see the matter being resolved. Receipt of your letter will be acknowledged in writing within 5 working days. A time scale will be given during which you will receive a full response to your letter. In many cases this can only be done after a consultation with other members of staff.
Stage 3
If there is still no satisfactory resolution a meeting will be arranged with a person outside Priory Dental Centre, another healthcare professional (this would be the local health authority) to negotiate between yourself and the practice.